Custom CRM Project for a Uniform Manufacturer
The Challenge
Before the CRM, operational information was managed largely through word of mouth and paper/manual records. Relying on legacy, manual record-keeping for operations, inventory, and employee compensation created a strong dependence on physical registers.
The Technological Solution
QBITS developed a custom internal CRM project designed specifically to centralize the client's operational records and reduce dependence on paper registers. The bespoke system was designed to handle employee records, work allocation, digital management of orders and products, and role-based user access.
Automation & Calculations
The CRM calculates salary based on work completed. It also supports digital management of order totals, production status and payment-related information.
Operational Transition
- 1Paper and register-based operational records
- 2Centralized CRM
- 3Searchable historical information
- 4Digital management of work, orders, employees and related operations
The Business Impact
The main verified benefit is operational organization: staff no longer need to rely on paper registers for the records handled inside the CRM.
By migrating to a centralized digital ecosystem, historical information remains stored digitally, is easily searchable, and can be exported when needed.
Word-of-mouth + paper registers
Centralized, searchable, role-based digital system
Need a custom CRM or internal operations system?
QBITS builds custom internal business software around a client's actual workflow — employees, orders, inventory, production, payments, role-based access and historical records — with salary and operational calculations built in where needed.